Welcome to VIB
VIB is one of the leading and independent agencies in the market of ferry ticketing. We represent the major European ferry operators With over 40 years of experience, our extensive range of ferries allow us to always offer a customized service. The enthusiastic staff at VIB are at your disposal seven days a week, while with our online booking system and app you can make bookings at any time.
Besides ferry bookings, we also offer options for a toll device valid on most European toll roads, freight trains, bridges and tunnels in Europe.
If you need fast, safe and a cheap way to have cash directly with your driver on the spot. We are happy to offer you our debit card.
We have offices in in Rotterdam and Zeebrugge with staff which are more than happy to help you on your way.
You can book 24 hours a day, 7 days a week, 365 days a year. It is also possible to make a reservation on a tablet and smartphone with our ferry app, called the PROMY APP.
Reservations are also possible via tablet and smart phone by using our ferry booking application promy app
From now onwards you can make your reservations 24 hours a day, 7 days a week and 365 days a year.
Good preparation is half the work. Below you will find useful information related to your ferry crossing.
Some companies do not accept bookings that are made more than 14 days in advance. When booked on the same day as the day of departure, then it may be that the departure is fully booked. So do not wait until your vehicle is in the harbour.
For the smooth process of your reservation, it is wise to make reservations during business hours because not all companies accept reservations made on the weekend and holidays or even outside normal business hours (08:00 to 18:00).
All reservations will be confirmed with a unique booking number which the driver has to hand over at check in at the ferry terminal. It may happen that the booking will not be immediately confirmed and that your vehicle is placed on a numbered waiting list. Made reservations which are not used must be canceled otherwise you risk charges of No Show.
Most companies require that guided vehicles register at least 2 hours before departure. For the short-Channel routes it is sufficient to check-in one hour prior to departure. Because the vehicles are shipped in order of arrival at the terminal. Reserved vehicles who register late will lose their right on their permanent place on board.
Unaccompanied vehicles must be at the terminal at least 3 hours before departure.
Hazardous Goods (DGD form) and oversized transport (form) should preferably be booked 24 hours in advance and are subjected to the approval of the shipping company and the port authorities.
Below you will find an overview of a number of forms: